Delivery 配達

COVID-19 UPDATE

Parcels are taking slightly longer with all delivery methods, because of COVID-19. If your Japanese stationery order is urgent please let us know in the comments box & we will do our best to help where we can.

UK DELIVERY:

We aim to get your order to you within 5-7 working days. If you require your parcel within 2-3 working days please select the express delivery option, the express service is also tracked.

SPEND OVER £50 AND RECEIVE FREE STANDARD DELIVERY WITHIN THE UK.

STANDARD DELIVERY 5-7 DAYS	£1.50 FLAT RATE
STANDARD LARGE PAPER DELIVERY 5-7 DAYS*	£5.95 FLAT RATE
EXPRESS DELIVERY 2-3 DAYS	£4.95 TRACKED FLAT RATE

INTERNATIONAL DELIVERY:

We used a tracked service to delivery addresses internationally. We aim to get your parcel to you within 10 working days.

SPEND OVER £100 AND RECEIVE FREE STANDARD DELIVERY ANYWHERE IN THE WORLD.

EUROPE DELIVERY WITHIN 10 DAYS	£7.50 TRACKED FLAT RATE
EUROPE LARGE PAPER DELIVERY WITHIN 10 DAYS*	£9.50 TRACKED FLAT RATE
INTERNATIONAL DELIVERY (OUTSIDE EUROPE) WITHIN 12 DAYS	£9.50 TRACKED FLAT RATE
INTERNATIONAL LARGE PAPER DELIVERY (OUTSIDE EUROPE) WITHIN 12 DAYS	£12.50 TRACKED FLAT RATE

*LARGE PAPER DELIVERIES ARE CLASSED AS ANY PAPER OVER A4. THIS IS SENT TO YOU IN A CARD TRIANGULAR TUBE. THE PAPER WILL BE ROLLED, SO THERE ARE NO LINES OR CREASES.

Customers are responsible for any customs duties incurred, when shipping outside the United Kingdom.

You can see our Refund Policy HERE

ALL DELIVERIES ARE NOW CARBON NEUTRAL!

While making our delivery to you carbon neutral will not save the planet, we see this as a step in our journey to helping make our business as environmentally friendly as we can. Every time you buy from us, we automatically donate to Panchama, who invest in the Jari Pará Forest Conservation Project on your behalf. This is an area of the Brazilian Rainforest covering almost 500,000 hectares of land. All our packaging and tape is also made from recycled paper and is biodegradable. Please reuse or compost, don't bin it! We also only print invoices for International parcels to avoid excess waste. You can read more about our Japanese stationery and environmental promise you you HERE.